Privacy and Cookies Policy

Effective Date: 13/05/2023

Introduction

1.1. Seafood Boss Ltd ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy and Cookies Policy ("Policy") describes how we collect, use, disclose, and store your personal information when you visit or make a purchase through our e-commerce website www.seafoodboss.co.uk ("Website").

1.2. By using our Website, you consent to the practices described in this Policy. We may update this Policy from time to time, and any changes will be effective upon posting the revised Policy on this page.

Information We Collect

2.1. Personal Information: When you interact with our Website, we may collect personal information that you provide voluntarily, such as your name, email address, postal address, phone number, payment information, and other information necessary for order processing or customer support.

2.2. Cookies and Tracking Technologies: Our Website uses cookies and similar tracking technologies to enhance your browsing experience and analyse usage patterns. Cookies are small text files that are stored on your device. By using our Website, you consent to the use of cookies as described in our Cookie Policy (Section 5).

2.3. Automatically Collected Information: We may automatically collect certain information about your device, browsing actions, and patterns when you visit our Website. This information may include your IP address, browser type, operating system, referring URLs, and pages visited on our Website.

Use of Information

3.1. We use the information we collect for various purposes, including:

Processing and fulfilling your orders
Communicating with you about your orders, account, and inquiries
Providing customer support and resolving issues
Personalizing your experience on our Website
Analysing and improving our products, services, and Website
Sending you promotional offers, updates, and newsletters (with your consent)
Complying with applicable legal obligations

Disclosure of Information

4.1. We may share your personal information with third parties in the following circumstances:

Service Providers: We engage trusted third-party service providers to perform various business functions on our behalf, such as payment processing, shipping, and marketing. These service providers have access to your personal information only as necessary to perform their functions and are obligated to maintain its confidentiality.

Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

Business Transfers: If we sell, merge, or transfer any part of our business, we may disclose your personal information to the prospective or actual buyers or their advisors.

Your Consent: We may share your information with third parties for other purposes with your consent.

Cookies Policy

5.1. Our Website uses cookies and similar tracking technologies. By using our Website, you consent to the use of cookies as described in this section.

5.2. What are Cookies? Cookies are small text files that are placed on your device by a website when you visit it. They are widely used to make websites work or improve their efficiency, as well as to provide information to website owners.

5.3. Types of Cookies We Use:

Essential Cookies: These cookies are necessary for the functioning of our Website and enable you to navigate and use its features.

Analytical/Performance Cookies: These cookies help us analyse and improve the performance and functionality of our Website.

Functionality Cookies: These cookies allow our Website to remember choices you make and provide enhanced features and personalization. They may also be used to provide certain functionalities such as language preferences and saved items in your shopping cart.

Advertising/Targeting Cookies: These cookies are used to deliver relevant advertisements and marketing messages based on your interests and browsing activities on our Website and other third-party websites.

5.4. Managing Cookies: You can manage and control cookies through your browser settings. However, please note that disabling certain cookies may impact the functionality and performance of our Website.

Data Security

6.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

7.1. You have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you wish to exercise any of these rights, please contact us using the contact details provided in Section 9.

Third-Party Links

8.1. Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

Contact Us

9.1. If you have any questions, concerns, or requests regarding this Privacy and Cookies Policy or our privacy practices, please contact us at:

Seafood Boss Ltd
19 Thayers Farm Road
London BR3 4LY
hello@seafoodboss.co.uk
07577154474